Every Successful Orthodontist needs Live Chat
OPTIMIZE YOUR WEBSITE FOR NEW & EXISTING PATIENTS
Live web chat function has become an essential tool for new patient acquisitions online. Users claim high rates of customer satisfaction due to the simple operation and 24/7 virtual office availability. Current and potential patients appreciate this feature because they can reach the office and receive answers any day, any time. Live chat support holds a vast amount of untapped potential for orthodontic practices.
OFFER CUSTOMER SUPPORT 24/7
The most popular time for potential patients to browse your website is after office hours, when there is no staff available to answer a call or reply to an email. With the live chat function, a real person is available to answer any questions regarding your practice, in real time. Adding the live chat function to your website will substantially increase the possibility of converting a lead into a loyal patient.
CONVERT LEADS TO PATIENTS
62% of site visitors are more likely to schedule a consultation if live chat support is available, which is a double digit increase in lead-to-patient conversion. The live chat representative can answer any questions a potential patient may have, and will guide them directly to your online contact form.
IMPROVE OFFICE EFFICIENCY
Spending time during a busy work day answering questions from the public can negatively impact productivity. The live chat function addresses potential patient concerns for you, and allows in-office staff to focus on other tasks.
GET YOUR PHONE RINGING
73% of users said that they are highly satisfied after using a live chat. That’s higher than any other form of customer support! Including: email, social media, and phone. We have personally seen practices gain more than 30 leads in one month as a result of attaching the live chat function to their website. Ortho Marketing is available to walk you through the chat’s features and answer any and all questions you may have.
LEARN MORE ABOUT LIVE CHAT FOR ORTHODONTISTS
Contact Ortho Marketing today at (914) 788-1555