Why Every Orthodontist Needs Live Chat

At Ortho Marketing we understand that times are always changing, and so are the needs of patients. In today’s world we want answers fast and at the click of a button. With live chat, this makes such a demanding task possible by providing 24 hour support. This is a necessary tool for improving your user experience and acquiring new patients.

What is Live Chat?

Live chat is an online customer service software with live support, help desk software, and web analytics capabilities. It is an essential website tool that has become necessary for any orthodontist’s website. The live chat feature allows visitors to receive answers instantly, from real-time conversations with live chat agents.

How Does Live Chat Work?


When a potential or existing patient visits your website, an instant message option will be easily available. This will allow patients to speak with an actual agent who will guide them through the consultation process. Live chat enables you to turn every passive website visitor into an active lead, and then an active patient. Without live chat, you may be able to see how many site visits you’re getting, but not who they are or what they need. By enabling live chat on your website, you’re able to actually speak to each one of your visitors.

Why Every Orthodontist’s Website Needs Live Chat

Live chat turns a regular orthodontist website into an active lead-grabbing machine! Orthodontists can interact with every visitor that comes to their site, answering all questions while actively converting them. Given most patient’s overwhelming preference to speak to a real person, it makes their experience more enjoyable. Patients get answers and make appointments quickly, while orthodontists get more traffic in their offices. It’s a win-win.

Advantages of Live Chat

  • Captivate and Acquire New Patients Without Giving Your Competition a Chance
  • Current & Prospect Patients Receive Answers On Demand 24/7!
  • Compatible On Any Device, Anytime, Anywhere.
  • Make a Good First Impression on Potential New Patients and Provide Comfort and
  • Security To Existing Patients
  • Chat With Real People, NOT ROBOTS!
  • More Leads = More Sales $$$

Learn More About Live Chat

If you are an orthodontist looking to expand your practice and improve your user experience, live chat can be an essential tool. If you have any questions about the live chat software, our team at Ortho Marketing would be happy to help. Contact us today to take advantage of all the benefits live chat software can offer. Call now (914) 788-1555.