In this post, we’ll look at three reasons why you should offer online consultations. Today, more than ever before, these consultations are helping dental providers stay connected and reach new patients. However, telemedicine as a whole has been exploding in popularity over the last five years.
In short, the move to virtual orthodontic consultations is essential to remain competitive.
Today, experts predict the telemedicine industry will top $130 billion a year by 2025, with about half of that growth in the United States. Thanks to the COVID-19 crisis, the number could be much higher, as people are spending much more time at home and online. Although most of us can’t see our orthodontist in person, we have more time than ever for virtual orthodontistconsultations.
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New Patients Prefer Online Consultations and Booking
Patients have been booking more and more online appointments in the last five years, with a large chunk of those done after office hours. Fortunately, this takes some strain off office staff and lowers costs. However, booking online also increases customer satisfaction.
For people who may not enjoy taking the time to talk on the phone, virtual orthodontic consultations are preferable. As the data shows, practices have long been expanding their customer base by giving people the online options they now fully expect.
Notably, the majority of online appointments tend to come from new patients, with 25-34-year-olds preferring online scheduling the most. Think of how many people in this age group may be looking for care to perfect their smiles. However, patients of all ages are looking for online options today.
By offering online consultations, you can then schedule out appointments, keep your practices waiting room full, and reduce the number of no-shows. Thus, your business can continue to grow, even in difficult times like today.
Next, we’ll take a look at the top reasons to offer online consultations.
3 Reason Why Your Practice Should Offer Online Consultations
1. It’s easier and safer for patients
- Patients are social distancing
- No drive time and less inconvenience
- It’s easier to stay connected
- Preferable to talking on the phone
2. Connecting with new patients
- Attract patients outside your geographic area
- Patients may choose to drive further for your care
- More new patients expect online options
- Book more appointments while reducing no-shows
3. Tele-Dentistry is the future
- Tele-dentistry is exploding in popularity, especially now
- It’s essential to adapt to stay competitive
- Younger generations will look for convenient virtual ways to connect to doctors
- Tele-health technologies will continue to grow and get better for both doctors and patients
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Start Offering Orthodontic Online Consultations Now
We’re here to help you get started with online consultations the easy way. Ortho Marketing’s team of experts are ready to get your business up-to-speed with the best technologies and techniques.
Get started today with a free consultation and see how easy it can be to stay competitive in today’s ever-changing online environment.
We at Ortho Marketing are here to help you with all aspects of marketing your orthodontic or dental practice. For a free consultation, call us anytime at 914.788.1555.
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